The volunteer worker offers services to clients whose problems are not of a nature to make them acceptable as patients of a child guidance clinic nor of a nature to bring them into the ken of the family agencies. The volunteer offers a service for the most part of supportive and manipulative treatment to children whose problems arise outside of themselves. There are varying levels of supervision of the volunteer just as there are varying levels of treatment, and each supervisor must choose that level being treated and the understanding of the Big Brother or Big Sister.
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Joseph, Hilda. Techniques in the Supervision of Volunteer Workers. The Jewish Social Service Quarterly. Jewish Communal Service Association of North America (JCSA),National Conference of Jewish Social Service. September 1937: