Drawing upon their experiences serving New Yorkers in the aftermath of the 9/11 terrorist attacks, under the auspices of New York's F.E.G.S. Health and Human Services System, the authors share nine lessons learned, concerning: infrastructure; staff mobility; a flexible workforce; training; a focus on the unemployed; long-term care management; meeting contract requirements; public health vs. mental health; and strengthening individual and community resiliency. F.E.G.S. was transformed as an organization by its responses to 9/11, the authors conclude.
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Waizer, Jonas. Dorin, Amy. Stoller, Ellen. Laird, Roy. Community-Based Behavioral Health Interventions in New York City After 9/11: A Provider's Story. Journal of Jewish Communal Service. Jewish Communal Service Association of North America (JCSA). Fall 2007: