In parent-child problems, we have found it necessary in the very first interview to demonstrate a capacity to be helpful. This means, among other things, a generally energetic tackling of a client's problem, an ability to establish confidence in the first interview, seeing beyond what the client sees in his situation and getting hold of a focus in the problem in relation to which he can continue his contact. This concrete evidence of something started and of the worker's potential helpfulness is a positive force exerted against the many natural pulls the client has against involving himself and is a support against yielding to them and pulling out. This piece focuses on understanding the casework process as relates to these issues.
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Rawley, Callman. Neumann, Alfred. The Case Work Process in Parent-Child Problems. The Jewish Social Service Quarterly. Jewish Communal Service Association of North America (JCSA),National Conference of Jewish Social Welfare. June 1947: