This piece reports the experience of client group meetings which took place at the United Services for New Americans (USNA). With the opening of immigration even on a limited basis this past year, the USNA, and especially the Family Service Dept., have mushroomed in growth. This took place at a time when case workers were scarce and most agencies suffered from staff shortages. The attempt to build up a large and competent case work staff within a short time met with many difficulties. Faced with a serious shortage of workers and an ever increasing volume of client applicants, there was an overloading of workers to a point where quality of service was being depressed. As one of the measures to help meet the problem of shortage, while
trying to sustain the level of service, a project was conceived which, in serving a segment of the case load, might serve to reduce some of the pressures all around, and still preserve certain qualitative aspects of the service.
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Sherman, Sanford. Berl, Ferdinand. Supplementing Case Work by Group Methods. The Jewish Social Service Quarterly. Jewish Communal Service Association of North America (JCSA),National Conference of Jewish Social Welfare. December 1947: